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Before entering the RV field, Michael A. Sylvester spent thirty years as a senior manufacturing manager, successfully honing a wide-range of manufacturing skills and knowledge. Mike's extensive skill-set and knowledge-base is directly applicable to the specialized RV field, including his electrical and plumbing knowledge. Mike's demonstrated successful theoretical and hands-on manufacturing background encompassed small, medium and high volume manufacturing, mainly of pumps, fire-control equipment and plastic/rubber molding, with demonstrated successful results in:

l Problem Analysis and Resolution	l Cost Reductions Methods	l Budgeting and Forecasting
l Process Improvements	l Safety Improvements	l Union Contract Negotiations
l Customer Satisfaction	l MIS Business Systems	l Inventory Management
l Manager/Employee Development	l Distribution Support	l International Development
l Foundry Technologies	l Personal Computer Utilization

After retiring as a senior manufacturing manager, Michael A. Sylvester entered the RV field professionally (he's been a RVer himself for many years). Mike received an intense education, both theoretical and hands-on, that qualified him as a RV Technician. Mike easily passed the RVDA/RVIA certification, which qualified him as a Certified RV Technician. In 2007, Mike's RVDA/RVIA certification will automatically be upgraded to the prestigious Master Certified RV Technician. In addition, Mike earned factory trained certification from a variety of RV Manufacturers, including ONAN (generators), Dometic (awnings, air conditioners, refrigerators), Norcold (refrigerators), HWH (jacks), etc.

The motto for The RV Guy, Inc. is "Quality, Customer Service & Education". We pride ourselves on the quality of our workmanship. We're a mobile service (we come to you!). We specialize in factory trained service, installation and preventative maintenance on motor homes and trailers 10 years old or newer, as well as customer education:

Specializing in Factory Trained Diagnostic, Service and Installation, as well as Preventative Maintenance of RV:

l Accessories	l Electrical	l LP Systems
l TV Antennas	l Air Conditioners	l Furnaces
l Oven & Ranges	l Water Heaters	l Awnings
l Generators	l Plumbing	l Batteries
l Hitches	l Refrigerators	l Brakes
l HWH Jacks	l Steps

Diagnostic and/or Service Packages are available on most of the above, as well as Service Packages:

l Annual RV Winterizing (Basic or Deluxe)	l Annual RV Dewinterizing
l Annual Wheel Bearing Packs (for Travel, Utility or Stock Trailers; or Boats)	l 45 Point RV Inspection & Review (pre-purchase or to determine your RV's current condition)

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